Cultivated confidence at business appearances is the key to success. Different situations require different conduct, dress codes and manners. How do you welcome customers at events? What is appropriate with business or official invitations and what is taboo? What is the etiquette at a smart business dinner? How do you proactively approach customers and cultivate the art of small talk?

In the search for the right conduct, this seminar offers international forms of etiquette, reveals some clangers and reinforces self-confidence in business and private interaction. It finishes with a smart dinner so that some of what has been learnt can be tried out straight away in practice. Guaranteed fun!

In an additional creative workshop we work on a keen understanding for the right clothing – quality, styles and colours. You also receive a full colour and type consultation to suit your appearance in your private life, in business and when travelling. At the same time we take into account the features of other cultural circles so that you are well equipped for appropriate appearances in both a private and professional environment.

 

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Example topics:

The first impression:

• Authentic: practice style and etiquette every day

• Non-verbal communication through clothes and conduct

• The unwritten rules of modern polite conduct

• Current etiquette: What is outdated, what still applies?

• Attention and respect

Your appearance at work and at business events:

• Greeting, welcoming, introducing and addressing people using name, title and business card

• Rank and order: with welcoming addresses, speeches, seating arrangements, even for men and women

• Visitors’ reception and support Representing the company

• Condolences, congratulations, thanks

• Rules for emails, letters, the phone and smartphone